The deadlines in the customer notice
French outlet Cryptoast published extracts of the Binance email on November 6. It names December 31 as the closure date and November 29 as the balance calculation date. The stated monthly charge is 0.025% of the remaining crypto balance, subject to a 10 USDC minimum. The reported first deduction is due within three days of November 29 and a second after December 24. Where the balance is below the fee, the deduction is capped at that balance.
A Binance spokesperson separately told CoinDesk that the exchange is progressively restricting services for affected users. Deposits are blocked, but crypto and fiat withdrawals remain available, the spokesperson said. These published terms do not establish that every EU account has the same deadline. An individual account notice remains the relevant source for that user's status.
The regulatory backdrop
France's AMF lists the former registration of Binance France SAS as having lapsed automatically on July 2 when the national transition period under MiCA ended. The regulator had explained that providers wishing to continue offering crypto services in France from July 1 needed authorisation under the new regime. A wind-down must allow for the orderly return or transfer of customers' assets.
Binance said on June 24 that it had withdrawn its MiCA application in Greece and would seek authorisation in another EU member state. It warned at the time that the effect on users would vary by country and account status. The later customer emails add concrete dates for affected accounts, not proof that Binance has abandoned Europe altogether.
Practical checks for affected users
Anyone who receives a closure notice should confirm its dates and available actions inside the Binance app or official website, rather than following links in forwarded messages. A withdrawal also requires checking the destination address and network, the asset's available route and processing time. According to the published email, an account emptied before the November 29 calculation date should not incur the reported balance fee.
Binance says it never asks for passwords, two-factor codes or private keys by phone. A closure notice does not authorise an unrelated person to collect assets on the exchange's behalf. If a withdrawal fails, the customer needs the platform's official support: a general deadline does not prove that a particular balance is frozen or that every withdrawal route will work.
The limit of the announcement
CoinDesk reported similar emails received in several countries, while Binance described affected accounts rather than a uniform shutdown of all EU users. The final scope and treatment of a particular balance depend on jurisdiction and the account-specific notice. Without a further official licensing or service update, the French timetable should not be presented as a blanket European closure.
